Customer Account

When you create a new user account at, we collect your name and email address. If you place an order for a product that requires payment, we collect your credit card billing address, and email address on our server, but all secure details are conducted by our payment partner, PayPal. This Information will be used to process orders and, if necessary, to contact you regarding the status of your orders. In order to develop our business we do use some of the collected data including recipient details to profile you and your order profile. This data is used to improve our service to you and identify new customers who we should be marketing to.

Will my customer contact information be disclosed to third parties?

We do not disclose your personal details to any third party.

Are my personal messages private when I purchase gifts?

When you add a personal message to an order, your message will be printed on a gift card that is part of our dispatch stationary. This is positioned inside the outer box so the message cannot be read during transit.

What are cookies and how do we use them?

A cookie is a small file that can be stored on your computer's hard drive. uses cookies to provide features like auto-login and to determine when customers have previously visited our site. Our cookies do not contain any personal information about you, so only will be able to use the cookies to determine your identity.

What is an IP address and how does use them?

An IP address is a number that is assigned to your computer when connected to the Internet. The servers that serve our web site automatically identify your computer by its IP address. This is used exclusively to highlight orders that appear abnormal, (i.e. multiple credit card numbers being used) in order to identify the source of fraudulent orders.

How will I know when changes its privacy policy?

Our privacy policy is regularly reviewed to make sure we continue to serve the privacy interests of our customers. We reserve the right to change and update the privacy policy and these changes will be posted on our web site. We encourage you to visit this page from time to time to ensure you are aware of our any changes we may have made.