When you create a new user account at liora-chocolate.com, we collect your name and email address. If you place an order for a product that requires payment, we collect your credit card billing address, and email address on our server, but all secure details are conducted by our payment partner, PayPal. This Information will be used to process orders and, if necessary, to contact you regarding the status of your orders. In order to develop our business we do use some of the collected data including recipient details to profile you and your order profile. This data is used to improve our service to you and identify new customers who we should be marketing to.
Will my customer contact information be disclosed to third parties?
We do not disclose your personal details to any third party.
Are my personal messages private when I purchase gifts?
When you add a personal message to an order, your message will be printed on a gift card that is part of our dispatch stationary. This is positioned inside the outer box so the message cannot be read during transit.
What are cookies and how do we use them?
What is an IP address and how does liora-chocolate.com use them?
An IP address is a number that is assigned to your computer when connected to the Internet. The servers that serve our web site automatically identify your computer by its IP address. This is used exclusively to highlight orders that appear abnormal, (i.e. multiple credit card numbers being used) in order to identify the source of fraudulent orders.